Privacy Policy for A-Z Towing
Effective Date: March 13, 2025
A-Z Towing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information: Name, address, phone number, email, and vehicle details when you request our services.
Usage Data: Information about your device, browser type, IP address, and browsing behavior on our website.
Cookies and Tracking Technologies: To enhance user experience and analyze website traffic.
Location Data: When you use location-based features or request services through our app or website.
Payment Information: When processing payments, we collect necessary details such as credit card numbers, billing addresses, and transaction history.
2. How We Use Your Information
We use the information we collect to:
Provide towing and roadside assistance services.
Process transactions and send confirmations.
Respond to customer inquiries and support requests.
Send service updates, promotions, and relevant communications.
Improve our website and service offerings.
Conduct analytics to enhance our operational efficiency.
Personalize your experience on our website and recommend relevant services.
Ensure compliance with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only in the following circumstances:
Service Providers: To facilitate service delivery, such as payment processors and dispatch services.
Legal Requirements: If required by law or to protect our rights, property, or safety.
Business Transfers: In connection with a merger, sale, or acquisition of our business, your data may be transferred as part of the assets.
Analytics and Performance Tools: We may share aggregated, non-personal data with third-party analytics providers to help us understand website traffic and improve services.
SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes. SMS communications are used strictly for service-related communications such as appointment scheduling, notifications, and updates.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure, so we encourage you to use caution when sharing personal information online. Our security practices include:
Encryption of sensitive data.
Regular security audits and vulnerability assessments.
Employee training on data protection protocols.
Secure data storage with restricted access.
5. Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. You may also have the right to object to certain data processing activities or request data portability. Contact us at DISPATCH@AZTOWINGYUKON.COM to make a request. We will respond within 30 days.
To opt out of receiving promotional communications, follow the unsubscribe instructions included in our emails or contact us directly.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.
7. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from A-Z Towing. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, service notifications, and billing notifications.
Message frequency varies.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://www.aztowingyukon.com.
Visit our Privacy Policy and Terms & Conditions for more information.
8. Contact Us
For questions or concerns, contact us at:
A-Z Towing
1401 Lakeshore Dr
Yukon, OK 73099
Phone: 405-577-6544
Email: DISPATCH@AZTOWINGYUKON.COM
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